WordMasters Support

Need help with WordMasters: Word Game for All? You're in the right place.

Contact Us

For any question, bug report, or account issue, email us at contact@logical.com and we'll get back to you as soon as possible.

Frequently Asked Questions

I forgot my password. How do I reset it?
On the sign-in screen, tap “Forgot password?”, enter the email address linked to your account, and set a new password.

How do I delete my account?
Open the app, go to the Profile tab, tap the settings icon, then scroll to the Account section and tap “Delete Account”. Confirm the deletion and your profile, stats, and match history will be permanently removed. See our Data Deletion Instructions for details.

How does scoring work?
Longer words earn more points, and finding a word that no one else in the match found earns you a uniqueness bonus. Points add up to XP, which increases your level and your position on the global leaderboard.

I don't want my scores on the public leaderboard. What can I do?
Choose “Solo (Practice)” when creating a room. Practice rooms don't affect your XP, rating, or leaderboard standing.

I found a bug or the app crashed. What should I do?
Email contact@logical.com with a description of what happened, your device model, and the app version (shown in Settings), and we'll investigate.

I signed in with Google/Apple and can't log in with a password.
Accounts created through social sign-in don't have a password by default. Sign in again with the same provider you used originally, or add a password from Profile → Save Progress.

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